Jason Sadites

Refund Policy

Last updated: October 4, 2026

Thank you for purchasing from Jason Sadites.

The products sold through sadites.com are digital products, including downloadable tone models, presets, captures, profiles, impulse responses, and related digital content. Because digital products are delivered electronically and can generally be accessed immediately after purchase, the following refund policy applies.

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Digital Product Sales

Unless otherwise required by applicable law, purchases of digital products are considered final once the product has been delivered, downloaded, accessed, or otherwise made available to the customer.

We encourage customers to review product descriptions, compatibility information, platform requirements, and other product details carefully before completing a purchase.

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Problems With Your Purchase

If you experience a technical problem accessing or downloading your purchase, receive the incorrect product, encounter a defective file, or believe the product is materially different from its description, please contact us so we can assist you.

Where appropriate, we may provide replacement files, technical assistance, or another reasonable solution.

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Refund Requests

Refund requests will be considered where appropriate and where required by applicable consumer protection laws.

Eligibility for a refund may depend on factors including whether the digital product has already been downloaded, accessed, or used, the nature of the issue, the date of purchase, and any rights provided by applicable law.

Nothing in this Refund Policy limits any mandatory consumer rights that cannot legally be excluded or waived.

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Purchases Processed by Paddle

For purchases processed through Paddle, Paddle acts as the Merchant of Record and handles payment processing, applicable taxes, and refunds.

Refund requests for Paddle-processed purchases are also subject to Paddle's Buyer Terms and Refund Policy and any applicable consumer protection laws.

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Customers may request assistance with a Paddle-processed purchase through Paddle's buyer support service at Paddle.net.

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Refund Abuse and Fraud

Refunds may be refused where there is evidence of fraud, abuse of the refund process, unauthorized redistribution of digital products, or other improper or manipulative activity, subject to applicable law.

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Contact

If you have a problem with a purchase or have questions about this Refund Policy, please contact:

Jason Sadites
jay@sadites.com